Sindh Chief Minister Syed Murad Ali Shah on Monday inaugurated the Traffic Regulation and Citation System (TRACS) at the City Police Office, Karachi, a significant milestone in the province’s digital transformation and governance reforms.
Speaking at the launch event, the chief minister said the introduction of TRACS represents “far more than a technological upgrade - it is a manifestation of Sindh’s commitment to transparency, modernisation, and improved citizen services.”
He explained that the new system replaces the outdated manual ticketing process with a fully automated e-ticketing mechanism, utilising advanced AI-integrated CCTV cameras to detect violations such as over-speeding, red-light jumping, and helmet non-compliance. The system removes human discretion, confrontation, and potential bias, ensuring fairness and accountability on the roads.
“Through TRACS, we are harnessing the power of technology to serve and protect our citizens more effectively. It’s not just a Police Department project—it’s a reform for every citizen,” the Chief Minister emphasised.
Sahulat Centres at major traffic offices and police stations will now offer support to citizens for paying fines, clarifying violations, and contesting challans. This groundbreaking initiative is set to transform the province’s approach to traffic management, exemplifying a strong commitment to transparency, modernisation, and citizen well-being.
TRACS replaces the outdated manual ticketing system with a fully automated, AI-driven e-ticketing platform. Equipped with advanced CCTV cameras, the system detects traffic violations such as speeding, running red lights, and helmet infractions, thereby removing human bias and ensuring a fair, accountable process. “TRACS is much more than a technological update - it embodies Sindh’s vision for transparent and modern public service,” stated the Chief Minister.
The integration of TRACS with key government databases, including Excise & Taxation, Driving License System, NADRA e-Sahulat, and modern payment gateways, allows citizens to view and pay traffic fines securely online or via their mobile devices. The new TRACS mobile app further simplifies the process, empowering users to monitor violations and settle challans in real time.
In its initial phase, 200 cameras have been installed across Karachi, with plans to expand to 12,000 cameras city-wide and eventually to other districts in Sindh. Public facilitation remains a priority, with TRACS Sahulat Centres at major traffic offices and police stations providing support for paying fines, clarifying violations, and contesting challans. The system’s integration with the Citizen-Police Liaison Committee ensures transparent oversight and redress.
Citing Karachi’s 684 traffic accident victims between August 2024 and October 2025, the Chief Minister highlighted TRACS’ potential to improve road safety through strict, technology-backed enforcement. Officers have already undergone extensive training to ensure a smooth transition to the new system.
“If you want to know how civilised a nation is, look at its traffic,” remarked the Chief Minister, underlining the importance of collective responsibility in obeying traffic regulations. He proposed a two-step penalty system, initially a warning and apology, followed by a stricter penalty for repeat offences, to encourage safer, more responsible driving.
“I congratulate Sindh Police, Rangers, and all our partners for their vital role in propelling Sindh Police into the digital era. With systems like TRACS, we are building not only safer roads but also restoring public trust and making governance truly citizen-centric,” he concluded.
The implementation of TRACS commences immediately, promising safer roads and a more transparent traffic management system for the people of Karachi and, ultimately, all of Sindh.
